We had a lively webinar today with George Needham and Joan Frye Williams doing a two-hour presentation on “Resurrecting Reference.” If you missed the live event, the archive is available.
The text chat had lots of really good information and discussion, so I thought I’d extract some of the links for folks who may have missed them as they whizzed by.
- The Topeka tech guru they mentioned is David Lee King. He has an interesting blog that you can follow.
- An example of a library using Twitter is the Nebraska Library Commission.
- On social tagging, see also Stuart Weibel’s OCLC iEdge 2007 presentation at http://www.oclc.org/research/presentations/.
- Here is an article (in PDF format) that talks about SFSU’s adding of LibraryThing widgets to their OPAC. Another example is Danbury Library.
- Here is the link to the OCLC report From Awareness to Funding: A study of library support in America
Some questions that were raised:
- Is there … an evaluative mechanism for libraries that are using Meebo IM?
- Is the personal interaction between the librarian and the user/patron/civilian of value? (Versus the anonymity of a service like QuestionPoint)
- How do we handle the civilians who come to use for social connection? (If we are trying to re-prioritize the importance of reference.)
I’m opening up the comments, so have at it folks! Hopefully George and Joan will be monitoring and contributing as well…
Tagsaffordable care act ala alamidwinter best practices book reviews building leadership skills change cheryl gould cla cla 2008 comics creativity customer service ebooks Eureka facebook future of libraries gail mcgovern george & joan george and joan george needham graphic novels Infopeople Podcasts joan frye williams leaders leadership learning Librarians libraries library leadership library training management Michael Cart paul signorelli Reviews strategic thinking TED Training trendwatching twitter Web 2.0 Webinars ya books Yes and... young adult literature