From the monthly archives: May 2012
Social media provides more opportunity to reach your community, target specific audiences, and give them a chance to interact with your library. Communication is a two-way street and these days social media is where the rubber meets the road. In Library Marketing and Promotion via Social Media instructor Dawne Tortorella will help [...]
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In my talks with directors and library managers, I often hear “we want more accountability” or “how can we get staff to make more decisions on their own, they always come to us for answers”. It’s like a riddle that everyone asks but few people answer.
If people are afraid to make decisions or are [...]
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Do you find yourself recommending the same book, or few books, over and over when a library user asks for suggestions? When approached by someone who wants to hear about good books in a genre you don’t know or appreciate, do you go looking for a staff member who does? Register for Readers Advisory [...]
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In his latest podcast Infopeople’s resident book guy muses about historical fiction (and a bit of non-fiction as well), focusing on some titles from his personal past.
Mentioned in this podcast:
Caro, Robert. The Years of Lyndon Johnson. Costain, Thomas B. The Black Rose. Costain, Thomas B. [...]
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Would you like to use your smartphone, laptop or tablet to help you be more efficient? Technology is making time management even easier for Library staff and teams with the availability of free and low-cost tools for time tracking, task management, goal and priority setting, and team projects. In this new Infopeople course,
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On an evaluation from a Fully Engaged Customer Service workshop I taught, someone made this comment: “I would like to see some techniques for dealing with unreasonable people that don’t require us to sacrifice our self-esteem” I wish I could talk to the person who wrote it. As much as it might feel like it, [...]
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In this edition of Thinking Out Loud, George and Joan talk about bosses. While it’s easy to gripe about bosses, George and Joan take a deeper look and explore the idea that the problem isn’t always just the boss – it can also be the employee and/or the workplace. Are you [...]
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