Currently viewing the tag: "best practices"
For twenty years, I’ve been teaching library staff best practices in reference and information and referral interviewing. It’s been way longer that I’ve been practicing reference work, and “practice” here comprises both repetition for the sake of skill building and working with comers who want and need the service (think medical or legal “practice”, just [...]
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Every week, I have the opportunity–often the opportunities–to provide on-the-spot reference services at a local coffee shop. Among other morning caffeine inhalers on hand as I make use of my own most portable electronics, some shyly ask about the rudiments of choosing and/or using specific creation-enabled tools (iPad, smartphone) . Others ask for help altering [...]
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Next week, Infopeople is sending a few California librarians to a new and unusual library conference. “R-Squared” (Risk x Reward) promises an exciting “mountaintop experience,” both in that cheesy life-changing sense and also in a completely literal sense, as we’ll be spending a few breathless days in Telluride, Colorado, at close to [...]
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“How does one correct imperfections without noting them, when noting them means being tagged as negative? “ was the question I recently discussed with one of my librarian contacts. It’s a question that comes up a lot in my work these days with managers and their teams. I realize that I have answers to that [...]
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Birds do it, bees do it, and I do it every morning. It’s what brought me to the brand new Hippie Gypsy coffee shop (because I did it online last night). Richard Feynman did it on the beach (and Leland Myrick depicts that perfectly in his and Jim Ottaviani’s new
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In this edition of Thinking Out Loud, George and Joan take a look at best practices. George read an article in the Harvard Business Review’s free e-mail newsletter that got him thinking about the wisdom of always thinking best practices are, in fact, the best practices. In the library world there [...]
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Because Stephanie Weaver creates experiences designed to change our workplaces, it’s no surprise that her new Infopeople workshop itself provides a memorable experience.
“Experienceology: 8 Steps to Better Library Experiences” leaves participants with “simple, common sense ideas” that can easily be applied in libraries of any size, Weaver [...]
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A few suggestions for trainer-teacher-learners attending a conference as large as the American Library Association (ALA) annual meeting held earlier this month in Anaheim or the California Library Association conference to be held in San Jose in November 2008: draft a schedule of meetings and events you want to attend. Keep [...]
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Inspired by numerous conversations with trainer-teacher-learners attending the annual American Library Association (ALA) conference in Anaheim a little over a week ago, I’m struck by how much of what we all do is firmly rooted in the concept of building communities while having fun–and by how much a conference can help us in [...]
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Anyone who has become totally enchanted by a certain method of doing something—training, teaching, and learning, for example—knows that there is a moment of truth to be confronted: that moment when we become firm advocates of that method to the exclusion of all others.
Watching a seven-minute video forwarded by a colleague from the [...]
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