For twenty years, I’ve been teaching library staff best practices in reference and information and referral interviewing. It’s been way longer that I’ve been practicing reference work, and “practice” here comprises both repetition for the sake of skill building and working with comers who want and need the service (think medical or legal “practice”, just [...]
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There is no longer any credible argument that a range of tech skills aren’t important to 21st century literacy. Yet one worry/concern/unhappiness I often hear from public library staff is frustration with trying to teach folks how to navigate various databases and distinguish the user’s perceptions of databases from the World Wide Web. Maybe reviewing [...]
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Over the weekend, I spent a couple hours in discussion with three lawyers, one practicing, one retired from an academic career, and a third disillusioned and in the throes of considering other vocational options. At some point, the talk turned to classification–within library systems of materials and, in hyper-contrast (?), by the Nazis of populations–and [...]
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Once upon a time, when public library collections revolved around the paper of books and magazines and the vinyl of locking CD and video cases, the midwinter high school break was nigh and all of the teen workers employed at my public library wanted to schedule extra hours of work. One of the reasons we [...]
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Keeping your community on the move and engaged can’t happen if you stick to the planning stages of whatever strategic changes you know are necessary to keep development a reality. Yes, careful planning is important; but there comes a point when “careful” gives way to a kind of scrupulosity that means “stalling.” You and/or the [...]
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Next week, Infopeople is sending a few California librarians to a new and unusual library conference. “R-Squared” (Risk x Reward) promises an exciting “mountaintop experience,” both in that cheesy life-changing sense and also in a completely literal sense, as we’ll be spending a few breathless days in Telluride, Colorado, at close to [...]
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Birds do it, bees do it, and I do it every morning. It’s what brought me to the brand new Hippie Gypsy coffee shop (because I did it online last night). Richard Feynman did it on the beach (and Leland Myrick depicts that perfectly in his and Jim Ottaviani’s new
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I have always been amazed by the amount of learning which quickly occurs in a one-day Infopeople workshop, a four-session Infopeople online course, or even a one-hour Infopeople webinar. And I’ve been equally fascinated by how much can be absorbed through an 18-minute TED (Technology, [...]
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To be working at the TED (Technology, Education, Design) Conference simulcast event in Palm Springs on a day when Infopeople announced Linda Demmers’ “Creating Learning Spaces in Your Library” webinar is yet another reminder of how wonderfully intertwined our various communities of learning have become [...]
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